Harp Guitar Music Return Policy

• CDs and DVDs may be returned for a replacement if defective, with the exception of cracked jewel cases.  Damage-free jewel cases can be guaranteed by sending with special packing at a higher rate, if requested.

• Books and magazines are sent Media Mail unless requested otherwise. Domestic order damaged books may be returned for replacement. Overseas books are typical sent in flat-rate envelopes, and we cannot guarantee damage-free books unless you request special packing at higher rate.

• Strings may be returned if visibly defective (tarnished or similar).  We do not replace strings that have been cut, whether for length, or to fit through tuning machines.

• All new and used instruments are sent with full 48-hour approval period, returns accepted no questions asked.  Refund will be issued when instrument is received in same condition as shipped.